Patient resources
Getting ready for your visit.
What a first visit looks like, what to bring, and answers to the questions we hear most. If yours isn't here, call 858-755-9343 — a person will answer it plainly.
Insurance & Billing
Verify coverage, understand your benefits, and review billing questions.
View accepted insuranceHearing Health Library
Trusted patient resources on hearing loss, devices, and hearing protection.
Browse patient resourcesNew Patient Forms
Fill out your paperwork before you arrive
Printing and completing these at home means less time at the front desk and more time with your audiologist. Bring them with you, or call and we'll walk you through anything that isn't clear.
Hearing Health Library
Browse patient resources
Independent, non-commercial organizations we trust for plain-language information on hearing loss, hearing devices, and protecting the hearing you have.
- American Academy of Audiology (AAA) The professional body for audiologists — patient guides on hearing loss, testing, and what an audiologist actually does.
- American Speech-Language-Hearing Association (ASHA) Plain-language explainers on hearing, balance, and communication across every age group.
- National Institute on Deafness and Other Communication Disorders (NIDCD) Federal research institute — the place to go for evidence-based fact sheets and current studies.
- Hearing Loss Association of America (HLAA) Patient advocacy and peer support, including local chapters and living-with-hearing-loss guidance.
- CDC — Noise & Hearing Loss How everyday and workplace noise damages hearing, and what actually protects it.
These links open external websites we don't control. They're offered as general education — nothing there replaces an evaluation with your audiologist.
Your First Visit
What to expect
Consultation & History
We review your concerns, medical history, and communication goals.
Diagnostic Evaluation
Comprehensive audiogram and testing in our sound-treated suite.
Medical Review
Your audiologist and ENT physician interpret results together.
Personalized Plan
A clear, tailored treatment plan built around your lifestyle.
What to bring
A photo ID, a list of your current medications, and any earlier hearing test results you have. If you already own hearing aids, bring them too — wherever they were purchased. Arriving a few minutes early leaves time to finish intake paperwork without cutting into your appointment.
In-network with most major plans
- Medicare
- Blue Shield
- Aetna
- Cigna
- UnitedHealthcare
- TRICARE
Please note: we do not accept managed care plans, and we do not accept third-party hearing aid benefit programs (e.g., TruHearing, AARP Hearing Care Solutions). Contact us and we'll help you understand your coverage.
FAQ
Frequently asked questions
Do I need a referral?
No. You can call us directly. If testing points to something medical, the ENT physicians are part of the same practice and we'll help arrange it.
How long does a first visit take?
Plan on about an hour. That's enough time to talk, test carefully, and go through the results without rushing.
Will hearing aids help my tinnitus?
Often, yes. Tinnitus tends to be loudest when hearing loss leaves it nothing to compete with, so bringing back the sounds you've been missing can make the ringing much less noticeable. Some hearing aids can also add quiet background sound that helps. Relief varies from person to person — we'll be honest with you about what to expect.
Do you see children?
Yes — we provide pediatric audiology for children ages 3 and up through adolescence.
What should I bring to my visit?
A photo ID, a list of your current medications, and any earlier hearing test results you have. If you already own hearing aids, bring them too — wherever they were purchased.
Questions before your visit?
Call during office hours — a person answers and will find a time with you.